Shipping Policy
At La Mode Sweets, we take every step to ensure your order arrives fresh and in excellent condition. From careful packing to temperature-aware shipping, we aim to deliver a smooth experience every time.
Order Processing
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Orders are typically processed within 1 business day (Monday–Friday).
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Orders placed after Friday at 1 PM PT will ship the following business day.
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We do not ship on weekends to avoid unnecessary delays in transit.
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During high temperatures or carrier delays, we may hold orders until Monday to reduce risk of melting or spoilage.
Shipping Options
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Free Standard Shipping is included with every order.
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Expedited Shipping is available at checkout for orders over $60.
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You’ll receive a tracking number via email once your order ships.
Summer Shipping & Warm Weather Protection
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During warmer months, we include ice packs and thermal liners for temperature-sensitive items like chocolate.
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Orders may be delayed by a day or two to avoid weekend transit or extreme heat.
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We strongly recommend choosing expedited shipping for destinations experiencing high temperatures.
Gifting
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No pricing is ever included in the box—perfect for gifting.
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Add a gift message at checkout, and we’ll include it in the package.
Delivery Issues
If your order arrives melted or damaged, please contact us at info@lamodesweets.com within 4 hours of delivery. Include a photo of the item and shipping box so we can help make it right.